Our Refund Policy for Non-Refundable Software

We appreciate your decision to opt for 5DollarCheats. We acknowledge that issues might come up, and we promise to provide optimal support for your satisfaction. Below, you’ll find our refund policy.

1. The Nature of Non-Refundable Software:

When you purchase our software, it’s a final sale and by default, non-refundable. Only if the problem originates from our software and it’s beyond our ability to fix it, we consider offering refunds.

2. Problem Verification Process:

If you come across a problem with our software, we’ll strive to assist you in rectifying the issue. We may ask for detailed problem descriptions, including error messages, screenshots or relevant data. Our support team will then conduct an in-depth investigation to ascertain if the issue is from our end and unresolvable.

3. Refunds for Verified Software Problems:

When we ascertain that the problem is from our software and unfixable, we’ll process a refund upon your request. The original payment method used during the purchase will receive the refund. Keep in mind, only the specific software purchase affected by the verified issue qualifies for a refund.

4. Exceptions to Refund Issuance:

It’s essential to clarify that the following scenarios do not qualify for a refund:

  • Bans or Banned Accounts: If a third-party platform or service imposes a ban or any restriction on your account or access to our software, we can’t issue a refund. It’s your job to comply with the platform’s terms and conditions and understand the risks of using our software.
  • Change of Mind: We won’t issue refunds for purchases made out of impulse or when you no longer need the software. We advise that you carefully evaluate your needs and our software’s compatibility with your system before buying.

5. Your Responsibility as a Customer:

By buying our software, you accept that you’re responsible for checking the compatibility of our software with your system and for adhering to the terms and conditions of relevant platforms or services. You agree that all risks tied to using our software, including potential bans or access restrictions, are solely yours to bear.

Our aim is to provide dependable software solutions and assist you when problems occur. We trust you understand our refund policy, designed to ensure fair treatment of all customers. If you have questions or need support, our customer service team is ready to assist.

Bear in mind that we may change this refund policy without prior notice. Therefore, we suggest you review the policy regularly for updates or modifications.

6. How do we refund?

All refunds are handled by our payment processor Square.